Welcome to Insights

Using enhanced data to drive better customer experience

28th February 2020

Our Data Integrity Analyst, Dan Highley, reflects on how we have advanced our understanding and usage of data, and how this benefits our utility partners.

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Why supporting vulnerable customers should be at the top of your agenda for 2020

24th February 2020

Supporting vulnerable customers should be at the forefront of your organisation’s agenda. Read about aspects to consider and how you can provide support.

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Lowell adds digital to client experience

03rd February 2020

Lowell is proud to announce the launch of its new UK business website, which promotes our brand ideology and mission to clients - ‘The Lowell Difference’.

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