Welcome to Insights

Resource Planning: navigating the impact of COVID-19

01st September 2020

Discover the challenges Bethan Duke, Head of Resource Planning, and her team have faced during the COVID-19 pandemic and what this means for Lowell’s future operational planning.

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Rising to the challenge

28th August 2020

Following the Q2 results announcement, John Pears, UK Managing Director, discusses the challenges faced during the COVID-19 pandemic and how Lowell responded.

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Dealing with a crisis – A customer experience perspective

10th June 2020

UK Director of Customer Engagement talks about how Lowell has tackled the challenges and what lessons he has learnt during the COVID-19 crisis.

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Q & A with John Pears, UK Managing Director

28th May 2020

We interviewed John Pears, UK Managing Director to get his views on the Q1 results, COVID-19, and what the next 6 months may bring.

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Protecting customer data during the Coronavirus (COVID-19) pandemic

04th May 2020

We take data protection and the security of our customers’ data very seriously. As a result, we have put a range of security measures in place to make sure that their data is safe during Covid-19.

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Lowell signs up to C-19 Business Pledge

08th April 2020

Lowell, one of the UK’s largest credit management services companies, has become the first in its sector to sign up to the C-19 Business Pledge, and comes on the back of Lowell extending its commitments to customers during the coronavirus pandemic.

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Lowell announces extended COVID-19 customer commitments - Additional support for people struggling with debt

27th March 2020

Lowell announces extended COVID-19 customer commitments Additional support for people struggling with debt

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