Welcome to Insights

What does the customer have to do with debt?

16th December 2020

We look at Simon's story of debt and why customer centricity is vital. Finding new and better ways to deliver value to customers should be first priority.

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Putting the excellence into customer service

14th December 2020

We are extremely proud to announce that Lowell has been selected as a Finalist for The Yorkshire Financial Awards – Customer Service Award!

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Rant and Rave - The Lowell Case Study

10th December 2020

In this case study discover how we used real-time insights from Rant and Rave to transform customer feedback.

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John Pears shares his thoughts on Lowell’s Quarter 3 performance and how the company is placed as it heads into 2021…

03rd December 2020

John Pears discusses Lowell’s Quarter 3 and how the company is placed as we head into 2021…

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Our winning ways continue...

01st December 2020

We are delighted to announce that Lowell was recognised as The Debt Purchaser of the Year award after a successfully winning 4 industry awards last month.

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