18th May 2022
Lowell has been shortlisted for three Credit Awards - Vulnerable Customer Strategy, Conduct in Collections and Best use of technology for our app
Read Article20th April 2022
Lowell have conducted research to uncover whether Brits are delaying retirement because of debt. The findings also show the publics misunderstandings when it comes to retirement.
Read Article21st March 2022
Our Head of Sector for utilities shares his reflections on the Utility Week Customer Summit and the cost of living increase.
Read Article17th August 2021
Discover more information about our new app, how it benefits our customers and the story behind its creation.
Read Article23rd October 2020
It has never been more important to meet customers’ evolving needs and their increasing expectations around digital engagement.
Read Article04th August 2020
Lowell’s debt sale and collections industry survey highlighted the significance of these processes in the overall customer journey.
Read Article10th June 2020
UK Director of Customer Engagement talks about how Lowell has tackled the challenges and what lessons he has learnt during the COVID-19 crisis.
Read Article01st June 2020
An exclusive look at the Lowell customer website transformation, at the heart of an ambitious digital transformation that aims to deliver exceptional CX.
Read ArticleLowell Portfolio I Ltd, Company Registration Number 4857418, and Lowell Financial Ltd, Company Registration Number 4558936, are registered in England and Wales. Registered Office: No.1 The Square, Thorpe Park View, Thorpe Park, Leeds, LS15 8GH. Lowell Financial Ltd is authorised and regulated by the Financial Conduct Authority.