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UK resilient as borrowing falls and financial health shows signs of recovery

20th September 2023

UK households proved resilient as they appeared to prioritise paying down debts and reduce reliance on credit, according to our latest data.

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Midlands hit hardest by rising cost of living

11th September 2023

Lowell’s latest Financial Vulnerability Index shows 41% of all areas that became financially worse off this year are in the Midlands region.

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UK households balancing on financial cliff edge, shows latest Financial Vulnerability Index

31st March 2023

New insight from over 9.5m Lowell UK customer accounts reveals nearly as many people in default now as there were at the pandemic peak

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Lowell and TransUnion, supporting customers to improve their financial health

27th October 2022

Our latest vlog discussed how the Lowell app and our partnership with TransUnion is enabling customers to access their credit score for free

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Lowell are a Finalist at the 'Women in Credit Awards'

12th August 2022

Lowell are a Finalist at the 'Women in Credit Awards' for Employer of the Year

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What does the customer have to do with debt?

16th December 2020

We look at Simon's story of debt and why customer centricity is vital. Finding new and better ways to deliver value to customers should be first priority.

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Spotlight on customer experience in debt sale and collections

04th August 2020

Lowell’s debt sale and collections industry survey highlighted the significance of these processes in the overall customer journey.

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A refreshed brand at the heart of a digital transformation

05th June 2020

Our recent brand refresh plays a key role in positioning Lowell as a brand that people recognise, engage with, and provides the help they are seeking.

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